Tax Operations Manager

Posted 2 weeks ago

As the operations manager for our growing tax firm, you will play a vital role in our continued success.

We harness the power of technology to improve the efficiency of our firm and level of service we are able to provide for our customers. Accordingly, ensuring that the various technological pieces that are required to make this happen are running smoothly is vital.

You will navigate and help to onboard contract tax preparers, and ensure that they are hitting the benchmarks established for them.

Further, the positive experience of our growing client base with our firm is tantamount to our success. You will regularly review KPI’s associated with the satisfaction level pertaining to client jobs, and meet with key members of the team to ensure weekly targets are being met.

As a tax business, we are exceptionally busy during tax season and your availability during those peak times is vital.

Help us continue on our trajectory of growth, and participate in the upside with performance bonuses.

Key Qualities
-Effective communicator & team motivator with demonstrated management experience
-Working knowledge and experience with tax return preparation
-Strong knowlege and comfort level with advanced technical tools
-Extremely fast learner with technical tools and software
-Willing to “roll up the sleeves” and fill in with a variety of needed tasks

Salary & wage information: Competitive / negotiable pay for the qualified individual to include attractive performance bonuses

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